Delivery & Shipping

We are committed to fast and efficient delivery Australia wide. The majority of our stock listed on our site is in-stock and ready to ship from our Moorabbin Vic 3189 supplier warehouses. We use a combination of Australia Post and Toll Couriers to delivery quickly anywhere in Australia. General delivery times are Melbourne Metro and Vic - 3-5 business days Other metro areas - 3-7 business days Country and Rural - 5-10 business days Remote - 7-12 business days Customers are notified when orders are shipped and tracking will be available for most shipments. This information will be available in your Account and Order status pages, so we highly recommend you sign-up for an account before or during your purchase.



Returns

Our Returns Policy up to 30 Days

Creaturecomfortsbydesign.com.au is proud to offer an industry leading 30-days returns policy on all of our dog beds. This gives you the chance to return your dog bed for whatever reason within 30 days from the day of purchase for a full refund or exchange. If you change your mind about your bed purchase, we are happy for you to return it providing it is returned in as new, UNUSED condition. The dog bed must not be taken out of original packaging and have been setup. Please contact us via email or phone if you like to return your dog bed. Find more information on our returns policy on our Returns & Warranty Page In the meantime, please contact us with any questions about delivery and shipping at creaturecomfortsbydesign.com.au